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Shopping With MIST Using Sales Promotions

At MIST, we offer a range of permanent sales promotions to reward our customers for their loyalty and encourage larger purchases. While we want to provide great discounts to our customers, we also need to ensure that our business is not damaged. As a result, we have some simple terms and conditions for our online discounts.

Using Coupon Codes and Sales Promotions Together

If you have a coupon code and a sales promotion active in your basket, in most cases, you will not be able to use both discounts together. However, on the odd occasion your coupon code may offer a better deal than the sales promotion, so it's worth checking your basket total to see which discount provides the most value.

Multiple Sales Promotions and Drops Rewards

You can have multiple sales promotions active in your basket at the same time, but you cannot use a coupon code with them. Additionally, you can use your Drops rewards with an existing sales promotion, as we consider Drops to be a reward for your loyalty.

MIST Free Liquid Deal

We have now limited which kits come with free liquids, so this does not apply to all kits. In the event you forgot to add your 2 free liquids to your order, we will require payment for the postage of the new order

Limitations on Sales Promotions

Our sales promotions are designed to offer discounts on full-priced items, and we cannot offer multi-buy sales promotions on items that are already on clearance or have a specific markdown. Specially priced items can be identified by a red strike-through price.

Finding Sales Promotions on the Website

You can find our sales promotions on our main e-liquid page, where you can filter products by which have a multi-buy sales promotion active on them. You can also see the sales promotions on the product cards themselves, just below the image. Check out our FAQ below!

Frequently Asked Questions

Please ensure that when you are trying to use a coupon at the checkout that it is in date (coupons sent out on Thursdays have a 24 hour expiry time) and there are no existing offers in your basket (e.g 5 for 4 or 3 for £9.99) as this will void the coupon

Unfortunately in the majority of cases no, coupons cannot be used in conjunction with existing offers (e.g 5 for 4 or 3 for £9.99). For example if you have a coupon code for 20% off your entire purchase and one of our sales promotions active in your basket, the sales promotion would automatically be removed and your coupon would be applied 

Yes! For example, if you want to take advantage of a "5 for 4" promotion on our 10x10ml packs and a "5 for £12.50" promotion on MIST Editions in the same basket, this will work as intended. Just remember that a coupon code cannot be used with these promotions

Absolutely! We consider Drops to be a reward for your loyalty, so we will allow you to use your Drops alongside an existing sales promotion, coupons, and specially priced items

In the vast majority of cases unfortunately not. Sales promotions are specifically designed to give you a discount off full priced items. If an item is on clearance, or very specific markdown, we cannot offer a multi-buy sales promotion on the discounted price. Specially priced items can be identified with the red strike-through price on them

On our main e-liquid page you can filter products by which have a multi-buy sales promotion active on them, these can also be seen on the product cards themselves just below the image

If you are still having trouble with a discount or promotion, please speak to one of our agents on live chat or email us at: