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Order by 2PM for same day shipping (mon-fri)
Next day delivery available
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Delivery Information

Royal Mail

  • 1-3 estimated working days.
  • Same day dispatch Monday to Friday on orders placed before 2.00pm. (Excluding Bank holidays)
  • Deliveries are made weekdays and on Saturday
£2.99
FREE - spend over £40*
*Based on sub-total after any discount applied


Royal Mail will aim to deliver your parcels in one to three working days. However you may need to allow a few days longer for this service.
Click here for the latest service updates from Royal Mail
If you would like to track your parcel, as it travels through the network, please choose our DPD option. More details below.



DPD - Next Working Day Delivery

  • Next working day (Channel Islands, Isle of Wight, Northern Ireland & Scottish Highlands is two-days)
  • Deliveries made Monday - Friday (excl. Bank Holidays)
  • Fully tracked service with a 1hr delivery window, collection point and safe place options
  • Signature required, or safe place option available
  • Orders placed before 2pm Mon-Fri dispatched same day


£6.49

DPD - Saturday Delivery

  • Same day dispatch for orders placed before 2.00pm on Friday.
  • Fully tracked service with a 1hr delivery window, collection point and safe place options
  • Signature required, or safe place option available
£10.49

If you are opting for a DPD delivery service, make sure to enter your mobile number and/or your email address at the checkout, to receive updates and delivery time slot information about your delivery, from DPD.


Shipping Disclaimer

Mist Electronic Cigarettes LTD are in no way responsible for the detention of any goods by any countries associated with customs or legal departments. Please make yourself aware of your country's rules and restrictions surrounding the importation of e liquid and e cigarette products.


Delivery Times

All orders placed before 14:00 GMT will be shipped the same day (Monday - Friday) and usually arrive within 1-3 days (UK), 5-10 days (Europe) and up to 14 days (Rest of World). However, please allow 1-10 working days for your order to be delivered within the UK, and 5-25 days within Europe and up to 30 days for parcels to the rest of the World.
Unfortunately, Mist are unable to ship to the U.S. 


Returns

If for any reason you are not entirely happy with your Mist E-liquid or E-cigarette, you can return the e liquid/e cigarette unopened within 30 days from the date of purchase. When we receive your returned item in satisfactory condition, a full refund of the product will be given. If the product is faulty you can return it within 30 days from the date of purchase for a 24 hour inspection. When we receive your returned item including the original packaging, if we find the product to be faulty we will provide a full refund or replacement. This does not cover damage resulting from improper use.

Mist Electronic Cigarettes only accept returns of opened items if they are faulty. For hygiene reasons E-liquid cannot be returned if it has been opened and the seal has been broken and clearomizers cannot be returned if opened, filled or used at all, unless faulty.

If you need to return a product to us: Complete our returns form by logging into your Mist account. View your "Order History" via the "My Account" tab. Here you can select the appropriate order and product/s that you wish to return. Please fill in all that is required and provide as much information as possible as to the reason for return, this enables us to process the return efficiently. Once we have received the request, we will contact you and provide instructions on how to complete the procedure.


Alternatively, for any questions or queries, please don't hesitate to contact us!

01273 681 138
info@misteliquid.co.uk
Happy Vaping!


International Shipping Rates

All international parcels may be subject to import taxes, duties, brokerage or customs fees upon delivery, and are the responsibility of the customer.

  • Standard Airmail - Europe (not tracked)
  • International Tracked and Signed - Europe
£4.99
£9.99

Rest of the World

  • Standard Airmail (not tracked)
  • International Tracked and Signed
£5.99
£12.99

Orders usually arrive within 5-10 days (Europe) and up to 14 days (Rest of World).However, please allow up to 5-25 days within Europe and up to 30 days for parcels to the rest of the World.


Prohibitions and restrictions

It is your responsibility to check that the items you are ordering are permitted, please check the rules for your destination country. Please be aware that all international parcels may be subject to import taxes, duties, or customs fees upon delivery, and are the responsibility of the customer.
Unfortunately, Mist are unable to ship to the U.S. 


For any questions or queries, please don't hesitate to contact us!

01273 681 138
info@misteliquid.co.uk
Happy Vaping!