Delivery Information

UK delivery options

UK shipping only: We currently deliver to UK addresses only.

Royal Mail

Royal Mail Tracked48

  • Same day dispatch Monday-Friday on orders placed before 2pm, excluding bank holidays.
  • Deliveries are made weekdays and Saturday.
  • Fully tracked service.
£2.99
FREE over £40
After discounts
DPD

DPD Next Working Day

  • Next working day delivery to select UK locations.
  • Deliveries are made Monday-Friday, excluding bank holidays.
  • 1-hour delivery window with live tracking.
  • Signature required or safe place option.
  • Orders placed before 2pm are dispatched same day.
£6.49
DPD

DPD Saturday Delivery

  • Same day dispatch for orders placed before 2pm Friday.
  • 1-hour delivery window with live tracking.
  • Signature required or safe place option.
£10.49

Tracking: You'll receive tracking info by email or SMS once dispatched. See Royal Mail service updates or track your order.

Delivery times

Orders placed before 2pm GMT Monday-Friday, excluding bank holidays, are dispatched the same day.

  • UK: 1-3 days; allow up to 14 working days.

Returns

Changed your mind? Tell us within 14 days of delivery and send unopened items back for a refund. You pay the return postage.

  • Faulty products: you can reject a faulty item for a full refund within 30 days of delivery; within 6 months we'll replace it, or refund it if we can't.
  • E-liquids: cannot be returned once opened or once the seal has been broken for hygiene reasons.
  • Clearomizers: cannot be returned if opened, filled, or used.

To return an item, email [email protected] with your order number. Please don't post anything back until we've approved it. Full details are in our returns policy.