
Customer Reviews
Delivery Information
Royal Mail Tracked48
- Same day dispatch Mon-Fri on orders before 2pm (excl. Bank Holidays)
- Deliveries made weekdays and Saturday
- Fully tracked service

DPD Next Working Day
- Next working day delivery (select UK locations)
- Deliveries Mon-Fri (excl. Bank Holidays)
- 1-hour delivery window with live tracking
- Signature required or safe place option
- Orders before 2pm dispatched same day

DPD Saturday Delivery
- Same day dispatch for orders before 2pm Friday
- 1-hour delivery window with live tracking
- Signature required or safe place option
Delivery Times
Orders placed before 2pm GMT (Mon-Fri, excl. Bank Holidays) are dispatched same day.
- UK: 1-3 days (allow up to 14 working days)
- Iceland: 5-10 days (allow up to 25 days)
Note: We are unable to ship to the U.S.
International Shipping
Due to varying regulations, international shipping is currently available to Iceland only.
- Iceland
Iceland:
- Standard Airmail (not tracked): £8.99
- Tracked & Signed: £14.99
Returns
Not happy with your order? Return unopened items within 30 days for a full refund.
- Faulty products: Return within 30 days for inspection. Full refund or replacement if confirmed faulty.
- E-liquids: Cannot be returned once opened/seal broken (hygiene reasons)
- Clearomizers: Cannot be returned if opened, filled, or used
To return: Log into your Mist account → Order History → Select order → Complete returns form.
Disclaimer
Mist Electronic Cigarettes LTD is not responsible for goods detained by customs or legal departments. Please check your country's import rules for e-liquid and e-cigarette products.