Mist Electronic Cigarettes LTD


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Terms & Conditions

Please read through these terms and conditions carefully before placing your order as the use of misteliquid.co.uk is influenced by the terms and conditions on this page. By using this site, you are demonstrating your acceptance of the terms and conditions. These conditions apply to all products being sold on misteliquid.co.uk. By placing an order using this website, you as the buyer must agree and accept to be bound by the terms and conditions on this page. mistEliquid.co.uk reserves the right to make changes to the website and this terms and conditions page at any time without giving notice.

Misteliquid.co.uk has the right to either correct or abort any order for any reason. If the price of your purchase was displayed incorrectly on our site we will give you an opportunity to place another order at the correct price. If goods are not available at the time the buyer orders them, they will be given the options to either wait until the goods are back in stock, change their order, or cancel their order and receive a refund within 10 working days.


Please be aware that although we will ensure that all orders received by 2pm are dispatched on the same day. Once we have posted your item we are then putting our faith in Royal Mail to deliver your products within the 1-2day delivery estimate. If you are concerned about the delivery of your items, or are desperate to guarantee a Christmas delivery, we do offer a Royal Mail Special Next Day Delivery service for £10.99.


New Customer Discount code: NEW

The Mist Electronic Cigarette Ltd. New Customer Discount code: NEW offer is available from the 1st January 2017.

The New customer discount code can only be used for purchases made online at www.misteliquid.co.uk. It is not valid for in store or telephone transactions. Discount does not apply to shipping. Only one use of the discount code is available per customer. If the order is returned, the money off incentive is not refundable.

Qualifying for the Offer

To be eligible for the Offer you must be 18 years old or over.

The Offer is only available to New Mist customers.

The minimum total cost of your first order must be £3.50 to qualify to the offer. 

New customers must fully create a Mist account in order to be eligible for the offer. (Billing/delivery address book entries required in the "My Account" section).

A new customer, includes someone who has not placed an order with Mist Electronic Cigarettes Ltd in the last 6 months and has not created a Mist account. 

This Offer cannot be used in conjunction with any other offer or discount, therefore the discount will be applied to the RRP of the items instead of the special offer price. However, this is down to the customer to choose which offer they would prefer.

We reserve the right to verify the validity of entries and to disqualify you without notice if you tamper with the order process or we suspect fraud and abuse relating to the use of the discount code.

Mist Electronic Cigarettes Ltd. maintains a strict policy of only one account per customer and use a number of internal security systems to identify these. In this regard, in order to avoid the potential for abuse we reserve the right, in our sole discretion. 

Mist Electronic Cigarettes Ltd. is the sole arbiter of this promotion and its decision is final and binding, and further reserves the right to request satisfactory documentation from any customer prior to being credited with the 10% offer. Mist Electronic Cigarettes reserves the right to amend these terms and conditions and/or discontinue the incentive offer at any time.

This offer applies only to a customers’ first account created only and will not apply to any subsequent accounts opened.

The discount code is non-transferable and non-refundable.

Social Media Competitions

To enter any Mist Electronic Cigarette social media competitions you must be 18 years old or older at the time of entry. The closing date is as specified in each competition, and Mist Electronic Cigarettes reserves the right to amend the competition end date at any time.
There is no entry fee and no purchase necessary to enter our Social Network competitions.
Mist Electronic Cigarettes reserves the right to cancel or amend the competition and these terms and conditions without notice. Any changes to the competition will be notified to entrants as soon as possible.
Mist Electronic Cigarettes is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
No cash alternative to the prizes will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice. Winners will be chosen at random.
The winner will be notified by email and/or letter within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner. Mist will notify the winner when and where the prize can be collected.
No responsibility can be accepted for entries not received for whatever reason.

If an advertised prize is not available, we reserve the right to offer an alternative prize.
Mist Electronic Cigarettes decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
The winner agrees to the use of his/her name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent. Entry into the competition will be deemed as acceptance of these terms and conditions.
Please allow 28 days for delivery of the Prize. Mist Electronic Cigarettes accepts no responsibility for the Prize being lost, damaged or delayed in the post
All Mist Electronic Cigarette competitions are in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to Mist Electronic Cigarettes and not to any other party. 

Payment Methods and Delivery

We accept Paypal as a method of payment. Goods to buyers within both the UK and any other part of the world will be posted within 2 working days and are shipped by the First Class Royal Mail Postal Service. Orders placed outside of the UK should expect a longer waiting time.


If for any reason you are not entirely happy with your Mist E liquid or E cigarette, you can return the e liquid/e cigarette unopened within 30 days from the date of purchase. When we receive your returned item in satisfactory conditions, a full refund of the product will be given.

If the product is faulty you can return it within 30 days from the date of purchase for inspection. When we receive your returned item, if we find the product to be faulty we will provide a full refund or replacement, as well as any return postage costs incurred by you.

Mist Electronic Cigarettes only accepts returns of opened items if they are faulty. For hygiene reasons e liquid cannot be returned if it has been opened and the seal has been broken.

Please return any products with a note of your order number to:

Mist Electronic Cigarettes,
103 Islingword Road,
Brighton, BN2 9SG,
United Kingdom


If your delivery address is outside the UK, the addressee must comply with any laws and regulations of that country the items are being delivered to. Additional charges such as import duties and taxes may be enforced by customs of that country and any of these charges must be paid by you. Please be aware that mistEliquid has no control over these charges.

Events Beyond Reasonable Control

MistEliquid will not be liable for any failure or delay to comply with any of our obligations set out in our terms and conditions if the failure or delay is in effect of any cause that is beyond our reasonable control.

Age of Consent

E Liquid may only be sold to those over the age of 18. By using this website you are demonstrating your acceptance of the terms and conditions so by committing to buy goods from mistEliquid.co.uk you are declaring that you are over 18. If mistEliquid.co.uk finds out that you are under 18 your order will be cancelled immediately without any notice.

Governing Law and Jurisdiction

Our terms and conditions are governed and construed in accordance with the law of England. The Court of England has exclusive jurisdiction over disputes arising from these terms and conditions.

Nothing in these terms and conditions affect the buyer’s statutory rights.

If you have any queries concerning these terms and conditions please email info@misteliquid.co.uk before placing an order.

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